STUDIORefund Policy
We want you to be happy with Meo Studio. Here's how refunds work.
Failed or blocked videos
If a generation fails, is blocked by the content filter, or you leave the waiting line, the credits go back to your account automatically.
Plans and credit packs
- You can ask for a full refund within 7 days of paying if you've used less than 10% of the credits from that payment.
- After that, or once more credits are used, payments aren't refundable, but you keep access until the end of the period you paid for.
- Auto-renew can be turned off at any time from your account menu. Access continues until the paid period ends.
How to ask
Email sales@alphanodetech.com with the email on your account and your payment reference (the PayPal or card transaction ID, or the order code from your receipt). Approved refunds go back to your original payment method, usually within 5–10 business days.
Contact
AlphaNode Technologies (www.alphanodetech.com). Email: sales@alphanodetech.com